Privacy Policy
Learn how we protect your information with our privacy policy.
Introduction
Purpose of the Privacy Policy:
At Siri Caterers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled appropriately. Our goal is to be transparent about our data practices and provide you with control over your personal data.
Commitment to User Privacy:
We understand the importance of your privacy and are dedicated to safeguarding your personal information. Our commitment to user privacy means that we will not share your data with third parties without your explicit consent, except as required by law. We implement robust security measures to protect your data from unauthorized access, use, or disclosure. By using our services, you trust us with your information, and we strive to honor that trust with our commitment to privacy and security.
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Information We Collect
Contact Us Page:
When you reach out to us through our “Contact Us” page, we collect basic personal information such as your name, email address, and phone number. This information is used solely to address your queries, provide customer support, and improve our services based on your feedback.
Product Checkout Page:
During the checkout process for purchasing our products (Pickles, Spice Powders, Snacks, Sweets), we collect information such as your name, billing and shipping address, email address, phone number, and payment details. This information is essential for processing your order, completing the transaction, and ensuring the delivery of your purchase to your doorstep.
Catering Booking Page:
When you book our catering services, we collect information such as your name, contact details, event details, and any specific requirements you may have. This information helps us to provide tailored catering services and communicate with you regarding your booking.
WhatsApp Group Join Button in Pop-Ups:
We offer an option to join our WhatsApp group through pop-ups on our website. When you choose to join, we collect your phone number to add you to the group. This enables us to keep you updated with our latest offerings, promotions, and updates.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand your preferences, track your interactions with our site, and provide personalized content. We may collect information such as your IP address, browser type, device information, and browsing behavior. This data helps us analyze website traffic, improve our services, and deliver targeted advertisements.
How We Use Your Information
To Provide and Improve Our Services:
We use the information we collect to deliver our products and services effectively. This includes processing your orders, managing your bookings, and enhancing your overall experience on our website.
To Communicate with You:
Your contact information is used to communicate with you regarding your orders, bookings, and inquiries. We may also send you updates, promotional materials, and newsletters, which you can opt out of at any time.
To Process Transactions:
Your payment information is used to process transactions securely. We work with trusted payment gateways to ensure the safety of your financial data.
To Manage Catering Bookings:
Information collected through the catering booking page helps us manage and coordinate your events. We use this data to ensure we meet your specific requirements and provide the best possible service.
For Marketing and Promotional Purposes:
With your consent, we may use your information for marketing purposes. This includes sending you promotional offers, updates about our services, and information about new products or events.
To Comply with Legal Obligations:
We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests and protecting our rights, privacy, safety, or property.
Cookies and Tracking Technologies
Types of Cookies We Use:
We use various types of cookies and tracking technologies to enhance your experience on our website. These include:
- Essential Cookies: Necessary for the website to function properly and to provide you with services.
- Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: Allow us to remember choices you make (such as your username, language, or the region you are in) to provide a more personalized experience.
- Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and track the effectiveness of our advertising campaigns.
How We Use Cookies:
Cookies help us improve the functionality and performance of our website. They allow us to remember your preferences, customize your experience, and provide you with relevant content and offers.
Managing Cookies Preferences:
You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but this may affect the functionality of our website. For more information on how to manage cookies, refer to your browser’s help section.
Data Sharing and Disclosure
No Third-Party Data Sharing:
We do not share your personal data with third parties except as necessary to provide our services or comply with legal obligations. This means we will never sell, trade, or rent your personal information to outside parties.
Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We will also disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
User Rights and Choices
Accessing and Updating Your Information:
You have the right to access and update your personal information at any time. If you need to review or update your data, you can do so by logging into your account or by contacting us directly at siri.caterers.dallas@gmail.com.
Deleting Your Account and Data:
If you wish to delete your account and all associated data, you can request this by contacting us. We will process your request promptly and ensure that your data is completely removed from our systems.
Managing Communication Preferences:
You can manage your communication preferences by opting out of marketing emails and newsletters. Each marketing email we send includes an unsubscribe link, and you can also contact us directly to update your preferences.
Opting Out of Cookies and Tracking:
You have the right to manage your cookie preferences through your browser settings. You can choose to accept or reject cookies, and you can delete cookies at any time. Please note that disabling cookies may affect the functionality of our website.
Data Security
Measures to Protect Your Data:
We implement robust security measures to protect your personal information. This includes using secure servers, encryption, and other industry-standard security practices to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Data Breach Response:
In the unlikely event of a data breach, we have a comprehensive response plan to address and mitigate any potential impact. We will notify affected users promptly and take all necessary steps to prevent further unauthorized access or damage.
Children's Privacy
Content and Services for All Ages:
Our services and content are designed to be suitable for users of all ages, including children. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we discover that we have inadvertently collected such information, we will promptly delete it.
Parental Controls and Consent:
Parents and guardians are encouraged to monitor their children’s online activities. If you believe that we have collected personal information from a child without proper consent, please contact us immediately. We will take steps to remove the information and address any concerns.
Compliance with Laws
Compliance with U.S.A., Texas, and Dallas Laws
We are committed to complying with all applicable laws and regulations of the United States, Texas, and Dallas regarding data privacy and protection. This includes adhering to regulations such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.
International Users
For users accessing our services from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States. By using our services, you consent to the transfer of your information to our facilities in the United States and to those third parties with whom we share it as described in this Privacy Policy.
Third-Party Links
External Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.
Payment Information
Payment Processing
We use various payment gateways to process transactions, allowing users to complete payments using debit or credit cards. These payment gateways adhere to stringent security standards to protect your financial information. We do not store or have access to your complete payment card details. Payment transactions are encrypted and processed securely by the payment gateway providers.
Data Retention
Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of data and the purposes for which we collected it.
User Generated Content
Content Submissions
Any content you submit to our website, such as reviews or comments, may be viewed by other users. We are not responsible for the personal information you choose to submit in these public areas. Please avoid sharing sensitive information in these public submissions.
Data Transfers
International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected and secure when it is transferred internationally.
Automated Decision-Making
Profiling and Automated Decisions
We do not use automated decision-making processes or profiling that produce legal effects or significantly affect you. Any profiling we do is for the purpose of providing better services and marketing to our users, and it is conducted in accordance with applicable laws.
Changes to This Privacy Policy
Notification of Changes
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this document.
How Changes Are Applied
Changes to this Privacy Policy will be effective when they are posted on this page. Your continued use of our services after the changes are posted constitutes your acceptance of the new Privacy Policy.
Contact Us
How to Reach Us for Privacy Concerns
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Contact Information
- Email: siri.caterers.dallas@gmail.com
- WhatsApp: +1 972 948 2522
Changes to Privacy Policy
Notification of Changes
Policy Updates:
- Siri Caterers reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
Communication of Changes:
- We will notify you of any significant changes to this policy by:
- Posting a notice on our website.
- Sending an email notification to our registered users.
- We will notify you of any significant changes to this policy by:
Reviewing the Policy:
- We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes to this policy will constitute your acknowledgment and acceptance of the changes.
Last Updated Date:
- This policy was last updated on 16/07/2024.
