Terms & Conditions
Review our terms and conditions for clarity on our policies.
Introduction
Overview
Welcome to Siri Caterers. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these terms, you may not access the website or use our services.
Agreement to Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
OverviewChanges to Terms
Siri Caterers reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.
Definitions
Key Definitions
User: Refers to any person who accesses or uses our website and services.
Siri Caterers: Refers to our business, including our website, services, and offerings.
Terms: Refers to these Terms and Conditions that govern the use of our website.
Services: Refers to the products, catering services, and other offerings provided by Siri Caterers through our website.
Website: Refers to https://siricaterers.us/, operated by Siri Caterers.
User Responsibilities
User Accounts
- Account Creation: Users are responsible for creating and maintaining the confidentiality of their account information.
- Accurate Information: Users must provide accurate and complete information when creating their accounts.
Registration and Use
- Registration: Users agree to register for an account to access certain features of the website.
- Authorized Use: Users agree to use the website only for lawful purposes and in accordance with these Terms.
User Conduct
- Prohibited Activities: Users agree not to engage in any prohibited activities outlined in the Terms and Conditions.
Prohibited Activities
- Illegal Use: Users agree not to use the website for any illegal or unauthorized purpose.
Products and Services
Online Product Sales
Product Listings: Description of products available for sale on the website.
Pricing: Information on product pricing and applicable taxes.
Catering Services
Service Description: Details about the catering services offered by Siri Caterers.
Booking Process: Steps for booking catering services through the website.
Today’s Menu Orders
Menu Availability: Information on daily menus and ordering options.
Order Placement: Instructions for placing orders for daily menus.
Ordering and Payment
Order Process
Product Sales and Today’s Menu Orders: Customers can select products or menu items on our website and proceed to checkout using the integrated WooCommerce tool. Upon successful payment, customers will receive an email confirmation of their order.
Catering Booking: For catering services, customers can fill out a dedicated form on our Catering Booking page. After submission, Siri Caterers will verify the booking request. Upon verification, customers will receive confirmation via email, WhatsApp message, or a phone call.
Pricing and Availability
All prices are listed in USD and subject to change. Availability of products, menu items, and catering services is not guaranteed until confirmed by Siri Caterers.
Payment Terms
We accept payments online via debit or credit cards. Payment must be made in full at the time of product ordering to initiate processing.
Order Confirmation and Acceptance
Upon successful payment or booking submission, customers will receive confirmation detailing their order or booking status. Siri Caterers reserves the right to reject or cancel any order or booking due to unavailability, pricing errors, or other necessary reasons.
Delivery and Shipping
Delivery Areas
Siri Caterers provides delivery services to specific areas only. Please refer to our Shipping/Delivery policy page for a list of areas eligible for delivery.
Shipping Policies
For detailed shipping policies, including packaging, handling, and delivery procedures, please visit our Shipping/Delivery policy page.
Delivery Timeframes
Delivery timeframes may vary depending on the destination and availability of products or services. Exact delivery times will be communicated during the ordering or booking process.
Delivery Charges
Shipping charges may apply based on the delivery location and order specifics. Detailed information on delivery charges can be found in our Shipping/Delivery policy.
Cancellation and Refund Policy
Order Cancellations
You may cancel your order within one hour of placing it. After this time, cancellations will not be available. To cancel your order, please use the cancel button provided in your order confirmation email or contact us directly.
Refunds and Returns
Siri Caterers does not offer returns or refunds as a standard policy. However, if your product is physically damaged during the shipment process, you can raise a query through email, our contact page, or WhatsApp. We may require evidence to verify that the damage occurred during shipment. If eligible, we will initiate a refund for the damaged product. Please note, replacements are not provided, and refunds are granted only under exceptional circumstances.
Use of Personal Information
Data Collection
We collect personal information through various forms on our website, including during product checkout, catering bookings, and contact requests. The information collected may include your name, address, email address, phone number, and payment details. We collect this information to fulfill orders, process payments, and communicate with you effectively.
Use of Information
Siri Caterers uses your personal information for the following purposes:
- To process and fulfill your orders and bookings.
- To communicate with you regarding your orders, bookings, and inquiries.
- To improve our products, services, and website functionality.
- To comply with legal obligations.
Data Protection
We take stringent measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our data protection practices include:
- Secure storage and encryption of sensitive information.
- Regular monitoring of our systems for vulnerabilities and attacks.
- Limiting access to your personal information to authorized personnel only.
- Implementing industry-standard security protocols to safeguard data during transmission.
Your privacy and the security of your personal information are of utmost importance to us. By using our website and services, you agree to the collection, use, and protection of your information as described in this policy.
Third-Party Links
External Links
Our website may contain links to third-party websites or services that are not owned or controlled by Siri Caterers. We do not assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Siri Caterers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services.
Responsibility for Third-Party Content
Any links to third-party websites or services on our website are provided for your convenience only. The inclusion of a link does not imply endorsement by Siri Caterers of the linked site or any association with its operators. It is your responsibility to review the terms of use and privacy policies of any third-party websites or services that you visit.
Siri Caterers does not control or endorse the content, products, or services offered by third parties through external links on our website. We encourage you to exercise caution and review the policies of each website you visit.
Intellectual Property
Ownership of Content
All content and materials available on the Siri Caterers website, including but not limited to text, graphics, logos, images, and software, are the property of Siri Caterers or its licensors and are protected by intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works of any content from our website without the prior written consent of Siri Caterers.
Use of Content
You may view, download, and print pages from the Siri Caterers website for your personal, non-commercial use only. Any other use of the content, including but not limited to reproduction, distribution, display, or transmission, is strictly prohibited without the express written consent of Siri Caterers.
Trademarks and Logos
The Siri Caterers name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Siri Caterers or its affiliates or licensors. You are not permitted to use these trademarks without the prior written consent of Siri Caterers or the respective trademark owner.
Disclaimers and Limitations of Liability
General Disclaimers
The information, products, and services provided by Siri Caterers are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Siri Caterers disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website or server that makes it available are free of viruses or other harmful components.
Limitation of Liability
In no event shall Siri Caterers, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in any way connected with the use of the Siri Caterers website or the services provided, whether based on contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Siri Caterers and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
Governing Law and Dispute Resolution
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising out of or related to these Terms and Conditions or the use of Siri Caterers’ services shall be resolved exclusively in the state or federal courts located in Dallas County, Texas. You hereby consent to the jurisdiction and venue of such courts and waive any objection based on inconvenient forum.
Arbitration
In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, the parties shall first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations within a reasonable period, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Dallas, Texas, and shall be conducted by a single arbitrator appointed in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding upon the parties.
Changes to Services and Prices
Service Modifications
Siri Caterers reserves the right to modify, suspend, or discontinue any aspect of its services, including but not limited to products offered, features, or availability, at any time without prior notice.
Price Changes
Prices for products and services offered by Siri Caterers are subject to change without prior notice. Such changes will not affect orders that have already been confirmed by Siri Caterers.
Termination of Services
Termination by User
Users may terminate their engagement with Siri Caterers at any time by ceasing to use the services provided. No further obligations will arise from either party after termination, except for those that have already been incurred.
Termination by Siri Caterers
Siri Caterers reserves the right to terminate services provided to users at its discretion, without prior notice, if there is a breach of the Terms and Conditions or if deemed necessary for legal or regulatory reasons.
Contact Information
How to Contact Us
For any questions, concerns, or inquiries regarding these Terms and Conditions, please contact Siri Caterers using the following methods:
- Email: siri.caterers.dallas@gmail.com
- WhatsApp: +1 972 948 2522
Customer Support
Customer support is available during business hours to assist with any issues related to orders, services, or general queries. Contact details can be found on the Siri Caterers website or by reaching out through the provided communication channels.
Miscellaneous
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable under any applicable law, such provision shall be deemed modified to the extent necessary to render it enforceable without losing its intent, or severed if no such modification is possible, and the remaining provisions of these Terms and Conditions shall continue in full force and effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Siri Caterers regarding the subject matter herein and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and Siri Caterers with respect to such subject matter.
Waiver
The failure of Siri Caterers to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Siri Caterers in writing.
Changes to Terms and Conditions
Notification of Changes
Terms Updates:
- Siri Caterers reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
Communication of Changes:
- We will notify you of any significant changes to these terms by:
- Posting a notice on our website.
- Sending an email notification to our registered users.
- We will notify you of any significant changes to these terms by:
Reviewing the Terms:
- We encourage you to review these terms periodically to stay informed about your rights and obligations. Your continued use of our services after any changes to these terms will constitute your acknowledgment and acceptance of the changes.
Last Updated Date:
- These terms were last updated on 16/07/2024.
